{"id":76319,"date":"2019-05-13T18:22:59","date_gmt":"2019-05-13T10:22:59","guid":{"rendered":"https:\/\/www.drivereasy.com\/?post_type=help&p=76319"},"modified":"2023-08-17T17:36:32","modified_gmt":"2023-08-17T09:36:32","slug":"drivereasy-has-stopped-working","status":"publish","type":"help","link":"https:\/\/www.drivereasy.com\/help\/drivereasy-has-stopped-working\/","title":{"rendered":"\u201cDriverEasy has stopped working\u201d"},"content":{"rendered":"\n
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If your Windows OS has no .net framework installed or has the wrong version installed<\/strong>, the error \u201cDriverEasy has stopped working\u201d would occur. <\/span><\/div>\n\n\n\n

To run Driver Easy successfully on Windows, your system requires the correct version of the .net framework installed. If you run into this error, please install the correct version of the .net framework.<\/p>\n\n\n\n

If your PC is running Windows 7, 8, 8.1, 10, install .Net Framework version 3.5<\/a> or later version<\/strong>.<\/p>\n\n\n\n

If your PC is running Windows XP, install version 4.0<\/a><\/strong>.<\/p>\n\n\n\n

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If you need further assistance regarding the issue, you’re more than welcome to send feedback to us via the Driver Easy Feedback tool<\/strong>. Here is how to do it:<\/p>\n\n\n\n

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1) In Driver Easy, click the menu button<\/strong> at the bottom left.<\/p>\n\n\n\n

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2) Click Support<\/strong>.<\/p>\n\n\n\n

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3) Fill in the form. Please tell us what problem(s) you’re having with Driver Easy<\/strong> and what you did before and after the problem in detail<\/strong>. If you got any error message, a screenshot of the error would be greatly appreciated. You can click Attach file<\/strong> to upload the screenshot.<\/p>\n\n\n\n

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If you are not sure how to take a screenshot, the following link may help. https:\/\/www.drivereasy.com\/knowledge\/how-to-take-a-screenshot-for-windows-users<\/a><\/span><\/div>\n\n\n\n

4) Click Submit ticket<\/strong> to send your feedback to us.<\/p>\n\n\n\n

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The system information of your PC will be sent to us, which helps our technician support team locate and analyze the problem on your PC faster and better. With the system information on your PC, we can provide quick and efficient service.<\/span><\/div>\n<\/div><\/div>\n","protected":false},"author":28,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","help-category":[42546],"help_tags":[],"yoast_head":"\n\n\n\n\n\n\n\n\n\n\n\n\n\t\n