You can also go to our Resend License Key<\/a> page to retrieve your key. If it doesn’t work, you can directly contact Driver Easy support <\/a>with<\/strong> your order ID<\/strong> or the email address you used to purchase Driver Easy license key<\/strong> attached and we will help you find your key quickly.<\/p>\n\n\n\n Yes. We have an expert support team, which includes agents who are Microsoft Certified Professionals. Our support team works Mon-Fri, 9-5, and replies to all support requests within 2 business days (usually much faster). Contact our support team now…<\/a><\/p>\n\n\n\n We provide our customers with a \u201c100% product quality guarantee\u201d, a \u201c100% service satisfaction guarantee\u201d, as well as a 30-day \u201c100% money back guarantee\u201d<\/strong>. If for whatever reason you are not satisfied with our program, you can just go to our refund request page<\/a> and request a full refund within 30 days of your purchase.<\/p>\n\n\n\n The Home \/ Business License is a good fit for both individual users and businesses or enterprises. The license is valid for one year, allowing you to update all your device drivers with just one click, download drivers at lightning-fast speeds, and enjoy a variety of benefits. The Home \/ Business License also comes with a 30-day money-back refund policy<\/a>. It\u2019s recommended for home use and company-based needs of different sizes.<\/p>\n\n\n\n The Computer Repair Shop license ONLY works for computer repair shops. The license is valid for 3 years. During this period, you can use Driver Easy Pro on each customer\u2019s computer for up to 3 days to do your technical work and fix possible PC issues. Depending on the number of customers you may be serving, you can choose from the 50-PC, 100-PC, 200-PC, or 300-PC plan.<\/p>\n\n\n\n A Home \/ Business license is valid for 1 year<\/strong>. With this license, you can use Driver Easy Pro on 1 \/ 3 \/ 10 \/ 50 \/ 100<\/strong> computers depending on the plan you choose, and you can install or uninstall it on those computers for multiple times throughout the year.<\/p>\n\n\n\n A Computer Repair Shop license is valid for 3 years<\/strong>. With this license, you can activate 50, 100, 200, or 300 PCs for 3 days each<\/strong>. For example, if you buy a 100-PC computer repair shop license, you can install Driver Easy Pro on up to 100 customers\u2019 computers within the expiration date and use it on each computer for up to 3 days.<\/p>\n\n\n\n Currently, we offer two types of plans: Home \/ Business License<\/strong> and Computer Repair Shop License<\/strong>. They\u2019re catered to different needs and here are their key differences.<\/p>\n\n\n\n Home \/ Business License:<\/strong><\/p>\n\n\n\n If you want to keep your personal computers or your family\u2019s computers up-to-date drivers, the Home License (1 PC \/ 3 PCs)<\/strong> plan will perfectly satisfy your needs. <\/p>\n\n\n\n If you\u2019re an enterprise that looks for ongoing protection of your company\u2019s computers and requires extensive software features tailored for business, the Business License (10 \/ 50 \/ 100)<\/strong> is the go-to option. If you need licenses for more than 100 computers, you can simply purchase the same plan multiple times to suit your needs.<\/p>\n\n\n\n Computer Repair Shop License:<\/strong><\/p>\n\n\n\n The Computer Repair Shop License is designed exclusively for computer repair shops that need to resolve PC issues on their customers\u2019 computers. It\u2019s valid for 3 years and limited to 3 days of use on each computer. And this type of license is NOT refundable.<\/p>\n\n\n\n If you\u2019re still uncertain about which plan to choose, don\u2019t hesitate to reach out to our support team<\/a> for assistance.<\/p>\n\n\n\n Yes, if you enable auto-renewal, you will receive an email from 2Checkout subscription billing before 30 days \/ 7 days \/ 1 day of expiration. And 2Checkout, as the authorized reseller of Easeware Technology Limited online products and services, will automatically attempt to charge you one day before the license expires and renew the subscription for you. If you don’t want to auto-renew your Driver Easy subscription, you can disable it (Learn how to turn off auto-renew<\/a>).<\/p>\n\n\n\n We will send you a notification email via 2Checkout a month \/ a week \/ a day before the license expires. And once it does, Driver Easy will prompt a message telling you that you need to renew your license before you can go on using it.<\/p>\n\n\n\n You will always have a full say in deciding whether to renew your own license or not.<\/p>\n\n\n\n Driver Easy is a driver updater tool developed by us, Easeware Technology. It is designed to help you update and maintain the device drivers on your computer. It is supported by a database of over 29 million drivers. It can quickly scan the device drivers that need to be updated, and download them from the database. All can go smoothly and easily with Driver Easy. It\u2019s no-brainer.<\/p>\n\n\n\n There are two different versions for Driver Easy: a Free trial and paid Professional version. Visit our home page<\/a> to compare these two versions. <\/p>\n\n\n\n Yes! We update Driver Easy pretty much every day, with new drivers, new features and regular improvements to the user experience.<\/p>\n\n\n\n With the paid Professional version of Driver Easy, you can:<\/p>\n\n\n\n Yes. We use only genuine drivers, straight from your hardware manufacturer. So they\u2019re exactly the same drivers you\u2019d find if you sourced them from the manufacturer yourself. The big difference is we thoroughly test<\/a> them – on hundreds of computers, with all the most popular combinations of hardware and software – before including them in Driver Easy. Most are also officially certified by Microsoft as \u2018Compatible with Windows\u2019 – if their manufacturers chose to put them through Microsoft’s rigorous Windows Hardware Quality Labs testing process.<\/p>\n\n\n\n We use only genuine drivers, straight from your hardware manufacturer. And we employ a strict testing process to ensure they\u2019re safe, stable, robust, up-to-date, and compatible with Windows and all the most popular combinations of hardware and software. In doing so, we hope to free our customers from the risk of malicious drivers.<\/p>\n\n\n\n Driver Easy comes with a 100% money-back guarantee. If, for any reason, you\u2019re unhappy with the program, simply send it back within 30 days, and we\u2019ll give you a full refund, no questions asked.<\/p>\n\n\n\n An \u201cUnplugged device\u201d is a device that was previously connected to your computer but is now disconnected. Driver Easy will identify the devices, like printers, mobile devices, USB drives, etc., that have been unplugged from your computer. If their drivers need to be updated, Driver Easy will put them in the \u201cUnplugged Devices\u201d section in the list of the scan result.<\/p>\n\n\n\n Please go to https:\/\/www.drivereasy.com\/knowledge\/use-drivereasy-portable-version\/<\/a> to learn the details about how to use the Portable version of Driver Easy.<\/p>\n\n\n\n Driver, or device driver, is a program that makes your computer and hardware devices attached work together. A driver runs on your operating system, and enables it to communicate with the hardware devices you use. A hardware device won\u2019t fully function if its driver hasn\u2019t been properly installed on your computer.<\/p>\n\n\n\n The latest versions of drivers helps you maintain the stability and improve the performance of your computer. Manufacturers release new device driver updates to resolve your computer issues by fixing bugs on the old versions. They also add supports for those newly released devices and technologies to the new drivers so you won\u2019t get trouble installing new components or programs.<\/p>\n\n\n\n Yes, you can. You can spend some time finding the correct drivers and installing them on your computer. But it can take huge time and energy: you need to get the right devices and vendor IDs before you can update the correct drivers. And you may encounter devices you can\u2019t identify or your computer can\u2019t recognize, which can be very troubling. It is recommended that you seek help from a good driver tool to do all the work for you.<\/p>\n\n\n\n No. Windows isn\u2019t good at identifying outdated drivers. Particularly Windows 10. It categorizes driver updates as either \u2018critical\u2019, \u2018automatic\u2019 or \u2018optional\u2019. And it doesn\u2019t usually concern itself with the \u2018optional\u2019 ones. So long as you have the necessary \u2018critical\u2019 and \u2018automatic\u2019 updates, it\u2019s happy. It won\u2019t, for example, install a new \u2018optional\u2019 update, if it already has an old \u2018critical\u2019 update installed. Here\u2019s a quote from Microsoft itself:<\/p>\n\n\n\n \u201cWindows ranks critical or automatic drivers highest. If a matching driver is not found, WU looks next for optional drivers. As a result, an older critical driver of otherwise equal rank takes precedence over a newer optional driver.\u201d <\/p>\n<\/blockquote>\n\n\n\n But all<\/em> driver updates are important, even when Windows calls them \u2018optional\u2019. If they weren\u2019t, the hardware manufacturers wouldn\u2019t go to all the trouble of coding and releasing them. Sometimes these \u2018optional\u2019 updates include just a new, nice-to-have feature. And you can arguably do without that. But sometimes it\u2019s an important bug fix \u2013 perhaps the old driver is causing your device to stop working or your computer to crash. Windows often categorizes these updates as \u2018Critical\u2019, but definitely not always. <\/p>\n\n\n\n So when Windows fails to install a new \u2018optional\u2019 driver update, just because it has an older \u2018critical\u2019 one already installed, it\u2019s doing you a disservice. You\u2019re definitely missing out on functionality, and you may be suffering through completely unnecessary computer issues! <\/p>\n\n\n\n Driver Easy works differently. It flags and installs \u2018critical\u2019 and \u2018automatic\u2019 driver updates, just like Windows. But it doesn\u2019t stop there. Once they\u2019re installed, it also installs the \u2018optional\u2019 driver updates whenever they\u2019re available. And it does all of that automatically, for every device. So you know your drivers are always truly up-to-date, and you\u2019re far less likely to experience computer issues.<\/p>\n\n\n\n No. Windows Device Manager doesn\u2019t tell you when a driver is out of date; it only tells you when a driver is missing or faulty. That\u2019s what it means when you see this:<\/p>\n\n\n\n Unfortunately, there\u2019s no flag to tell you when the driver is simply out of date. To find out if Windows thinks a driver is out of date, you have to right-click on each device and click \u2018Update driver\u2019. (When you look at how many drivers your computer has, you\u2019ll see why this isn\u2019t a very friendly way of doing things\u2026)<\/p>\n\n\n\n And even when you do<\/em> click \u2018Update driver\u2019 for every device, you\u2019re still relying on Windows correctly identifying when a driver is out of date. Unfortunately, as described in the previous question, this is something Windows isn\u2019t very good at.<\/p>\n\n\n\n So even if you manually update every driver with Device Manager, you usually still won\u2019t get the latest driver for every device. <\/p>\n\n\n\n As there’s no user login\/portal for Driver Easy itself, you can view your subscription details by logging into your 2Checkout account. If you don’t have an account, please follow the below steps to create one. <\/p>\n\n\n\n That\u2019s it!<\/p>\n\n\n\n To cancel your trial or subscription, you need to log into your 2Checkout account to turn off automatic renewal<\/a><\/strong>. Once done, you won’t be automatically billed when your license expires. Your product will, of course, continue to work until it does expire. You may also still receive renewal reminders closer to the time of expiry. However, we will not charge you, they’re purely there just as a friendly reminder. <\/p>\n\n\n\n If you’ve purchased Driver Easy and wish to request a full refund, please go to our Refund Request<\/a><\/strong> page and submit a request within 30 days of your purchase. If you’re having trouble requesting a refund, please reach out to our payment provider at <support@2checkout.com<\/a>> for further assistance.<\/p>\n\n\n\n To update your payment method, you need to log into your 2Checkout account.<\/p>\n\n\n\n Here\u2019s how:<\/p>\n\n\n\n To disable renewal reminder emails:<\/p>\n\n\n\n To install Driver Easy on your second computer:<\/p>\n\n\n\n Forget your license key? <\/strong>You can view your license key and its remaining active day as follows:<\/p>\n\n\n\nFAQ 2: Does Driver Easy offer help or support?<\/h4>\n\n\n\n
FAQ 3: How can I request a refund when I find Driver Easy doesn\u2019t satisfy me?<\/h4>\n\n\n\n
FAQ 4: What is the Home \/ Business License?<\/h4>\n\n\n\n
FAQ 5: What is the Computer Repair Shop’ License?<\/h4>\n\n\n\n
FAQ 6: How long is a Home \/ Business license and a Computer Repair Shop license valid for?<\/h4>\n\n\n\n
FAQ 7: Which license should I get?<\/h4>\n\n\n\n
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FAQ 8: Will Driver Easy automatically renew my license and charge me for it once the license expires?<\/h4>\n\n\n\n
FAQ 9: What happens if I disable automatic renew? (What happens when the license expires?)<\/strong><\/h4>\n\n\n\n
FAQ 10: What is Driver Easy? <\/h4>\n\n\n\n
FAQ 11: Is Driver Easy free?<\/h4>\n\n\n\n
FAQ 12: Does Driver Easy stay up to date?<\/h4>\n\n\n\n
FAQ 13: What does the paid version give me that the free version doesn’t?<\/h4>\n\n\n\n
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FAQ 14: Is Driver Easy Safe?<\/h4>\n\n\n\n
FAQ 15: Where are the drivers of Driver Easy from?<\/h4>\n\n\n\n
FAQ 16: What if I’m not satisfied with Driver Easy?<\/h4>\n\n\n\n
FAQ 17: What is an \u201cUnplugged\u201d device?<\/h4>\n\n\n\n
FAQ 18: How to use Driver Easy portable version?
<\/h4>\n\n\n\nFAQs about drivers:<\/h3>\n\n\n\n
FAQ 1: What is a driver?<\/h4>\n\n\n\n
FAQ 2: Why do I need the latest drivers?<\/h4>\n\n\n\n
FAQ 3: Can’t I just update my drivers manually?<\/h4>\n\n\n\n
FAQ 4: Doesn’t Windows Update keep my drivers up to date?<\/h4>\n\n\n\n
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FAQ 5: Can’t I just check Windows Device Manager to see if I need to update my drivers?<\/h4>\n\n\n\n
![\"Windows](\"https:\/\/web.archive.org\/web\/20190429102652im_\/https:\/\/images.drivereasy.com\/wp-content\/uploads\/2018\/11\/Windows-Device-Manager-does-not-identify-outdated-drivers.jpg\")
<\/figure>\n\n\n\nFAQs about subscription:<\/h3>\n\n\n\n
FAQ 1: How to view my subscription details?<\/h4>\n\n\n\n
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FAQ 2: How to cancel my trial or subscription?<\/h4>\n\n\n\n
FAQ 3: How to update my payment method?<\/h4>\n\n\n\n
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FAQ 4: How to opt out of receiving subscription renewal emails from 2Checkout?<\/h4>\n\n\n\n
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FAQ 5: My subscription is for 3 computers. How do I download and install Driver Easy Pro on the second computer?<\/h4>\n\n\n\n
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![\"\"](\"https:\/\/www.drivereasy.com\/wp-content\/uploads\/2019\/05\/check-license-key-1.jpg\")
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